Booking Policy/Terms & Conditions.

To ensure a smooth experience for all clients, please review the following policies before booking.

Booking

All classes, private sessions, and packages must be booked in advance through the online scheduling system.

Intro Pack expires after 45 days.

5 Packs of Classes, Privates, & Duets expire after 90 days.

10 Packs Classes, Privates, & Duets expire after 180 days.

Cancellation Policy

Sessions canceled less than 24 hours before the scheduled start time will result in the loss of the session credit. This policy applies to private sessions, duets, trios, classes, memberships, and class packages.

No Refund Policy

All purchases, including packages, class credits, and private sessions, are non-refundable and non-transferable.

Arrival

Please arrive 5–10 minutes before your scheduled session to allow time to settle in and begin promptly. Late arrivals may receive a shortened session out of respect for the next scheduled client.

Grip Socks Required

Grip socks are required for all Pilates sessions for safety, hygiene, and equipment care.

Health & Safety

Clients are responsible for informing their instructor of any injuries, medical conditions, pregnancies, or physical limitations before participating in a session.

Studio Etiquette

Please silence mobile devices during your session and help us maintain a welcoming, respectful environment for all clients.

Thank you for helping us create a safe, professional, and enjoyable Pilates experience for everyone.

Health & Liability

Clients understand that participation in Pilates and fitness activities involves physical movement and carries inherent risk.

By participating, clients affirm they are physically able to engage in exercise and agree to participate voluntarily at their own risk.

Clients are responsible for informing the instructor of any injuries, medical conditions, pregnancy, or physical limitations prior to participation.

Reformation Pilates and its instructors are not liable for injuries, damages, or losses sustained during participation.

Personal Belongings

Clients are responsible for their personal belongings. Re-formation Pilates LLC is not responsible for lost, stolen, or damaged items.

Policy Updates

Reformation Pilates reserves the right to update or modify these policies at any time.